Fieldbus Snapshot Capture
The fieldbus snapshot feature allows the user to capture all commands sent by the PLC to the PMC, for up to 30 minutes. This will allow us to reproduce the situation exactly as it is experienced by the user.
This feature is available as from PMC 2022.10v6.11.0 (11676-20548)
To capture a fieldbus snapshot, please follow these procedures:
Please make sure the XBots are Inactive or Idle
Turn on the fieldbus snapshot from the diagnostics panel
Start the PLC program
After the error shows up, use the same diagnostics panel to turn off the fieldbus snapshot. the maximum snapshot duration is 30 minutes
In the Diagnosis Tools menu, choose Get System Snapshots
Make sure the "Fieldbus Snapshot" checkbox is selected, then click Download Files
Send the downloaded diagnosis file to us
Feedback and Comments
Please email us at tech.portal@planarmotor.com